Legal
Privacy policy
How we handle the details you send us, and your rights over them.
Who we are
G&B Gas Safe is the data controller for personal information collected through this website. You can contact us about privacy at info@gbgassafe.co.uk.
What we collect
When you use the Quick Quote form we collect your name, phone number, email address, postcode, the message you write about the job and the service page you sent it from. We do not ask for payment details through the website.
Calls to the phone number shown on this website are routed through a call-tracking service and may be recorded for quality and training purposes and to keep an accurate record of what was agreed.
How we use it
- To reply to your enquiry and prepare a quote.
- To arrange and carry out the work you ask for.
- To keep records we are required to keep, such as gas safety records.
Our lawful bases are taking steps at your request before entering a contract, performing that contract, and meeting legal obligations.
Sharing
We do not sell your details. We share them only with people who help us deliver the job or run the business, such as software providers that store our records, and only as far as needed.
How long we keep it
Enquiries that do not go ahead are deleted when they are no longer needed. Job records and certificates are kept for as long as the law or good practice requires.
Your rights
Under UK GDPR you can ask to see the information we hold about you, ask us to correct or delete it, object to how we use it, or ask us to limit its use. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies and maps
This site does not use advertising cookies. Pages with an embedded Google map load that map from Google, which may set its own cookies under Google's privacy policy.